Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping & Delivery
We ship worldwide through trusted international fulfillment partners. All orders are delivered within an estimated 7–8 business days from the date of dispatch, regardless of destination.
Please note that delivery may occasionally take longer due to customs clearance, carrier delays, adverse weather conditions, or peak shopping seasons.
Tracking Information
Once your order has been shipped, you will receive a tracking number via email. Please allow 2–5 business days for tracking updates to appear after shipment confirmation.
Multiple Packages
Depending on product availability and warehouse location, some orders may arrive in separate packages. You will not be charged any additional shipping fees for split shipments.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in the product price or shipping cost.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or arrives damaged, please contact us at support@shoptrendora24.com. Our support team will assist you as promptly as possible.